When will you answer?

When will you answer?

Lisa Roels Lisa Roels

Via mail, social media, the helpcenter or the contact form on our site, you can send us a message 24/7. We'll see your message and reply within our office hours:

  • Monday between 9 am and 12 pm, and between 1.30 pm and 5.30 pm
  • Tuesday between 9 am and 12 pm, and between 1.30 pm and 5.30 pm
  • Wednesday between 9 am and 12 pm
  • Thursday between 9 am and 12 pm, and between 1.30 pm and 5.30 pm
  • Friday between 9 am and 12 pm, and between 1.30 pm and 5.30 pm

During the above times, you'll also be able to reach us by telephone. 

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