I have a complaint. What do I do?

I have a complaint. What do I do?

Veronique De Bodt Veronique De Bodt

We hope this situation never presents itself, but it might occur that you have a complaint. If you do, we appreciate you getting in touch with us first. We'll always try our very best to find a fitting, appropriate solution.

If you're not satisfied with our solution, you can also file a complaint with the Belgian Consumer Mediation Service or SafeShops.be

 

Everything you need to know about our complaints policy, you can read here for deverfwebshop.be and here (art.14) for deverfwebshop.nl.

Was this article helpful?

0 out of 0 found this helpful

Add comment

Please sign in to leave a comment.